Grapes of Venice

Our 30 Day Return Policy!

You can seek a return authorization for any of our products by returning the item within 30 days of delivery. You can start the process by requesting a Return Authorization. Please note, all returns need to be shipped at your own expense within 14 days of the authorization being issued. We will refund you your full money. International customers will have the shipping costs deducted from the refund.

All Free and promotional products need to be returned to get a full credit or we will deduct the value of the Free and or promotional product.

Follow the instructions below to obtain a return authorization and order return:

• Send us an email: charlottehomefurnishings13@gmail.com
• Mention the item number(s) and the order number of the items you wish to return
• We will email you with return authorization, instructions and address
• You can ship back the items via USPS, FedEx or UPS
• Once we have received the items in good order and sellable condition- we will within 2 business days email confirm receipt of the return and credit your card on file.

 
The refund will take us approximately 5 to 7 business days to show up on your online account. The refund will be made directly to your PayPal account or the credit card, whichever was used to make the purchase.

If you do not follow the above-mentioned instructions or you return items without a RMA then the items will not be refunded. We do not accept return after 30 days.

Who we are

Our website address is: https://www.charlottehomefurnishingsinc.com.

What personal data we collect and why we collect it

Comments

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Media

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Contact forms

Cookies

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Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements